Contact Support

Get help with your certificate issues

Get in Touch

Having trouble accessing your certificate? Our support team is here to help. Reach out to us through any of the channels below.

Email Support

r&[email protected]

We typically respond within 24 hours

Phone Support

+8801756020067

Available during office hours

Office Location

BRAC University

Kha 226, Bir Uttam Rafiqul Islam Ave, Badda, Dhaka 1212

Office Hours

Sunday - Thursday

9:00 AM - 5:00 PM (GMT+6)

Frequently Asked Questions

How do I access my certificate?

Enter your Recipient ID in the search form on the home page, or search for your name using the search functionality. Your certificate will be displayed with download options.

What if I can't find my certificate?

If you can't locate your certificate, please contact our support team with your full name and the event details. We'll help you locate it.

Can I download my certificate multiple times?

Yes, you can download your certificate as many times as needed. The download link remains active and accessible.

How do I share my certificate on social media?

Use the share buttons on your certificate page to post directly to Facebook or LinkedIn, or copy the link to share anywhere else.